Support Agent

What are you working on?

• Genres: Shooter
• Platforms: Browser

Team size and structure?

100

For which tasks (responsibilities)?

Ready to dive into the gaming world and become our Support Agent? We’re seeking a sharp, English-speaking teammate for the evening shift (part-time remotely, 2/2, shift — 8 hours from  2 pm - 10 pm or 1 am - 9 am  Kyiv time) to help our users. If you’re a problem-solving pro with a passion for gaming, let’s get closer 🎮

📍 What to do

• Handling incoming user requests (email, online chat)

• Working with user accounts in CRM

• Online monitoring state of the site and timely response to failures

What kind of professional are we looking for?

🦸 Your superpowers

• Your English is perfect (advanced)

• Good spoken and written communication

• You’re ready to resolve difficult or even conflict situations

🤘 Will be a valuable addition

• Have experience working as support or call center operator

• Knowledge of Spanish

• Active CS2 player (we will give preference to candidates who are active gamers)

What are the conditions and bonuses?

🍪 Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back

• Work gear on us, get the tech you need

• Half-year bonus twice a year every mojamer receives a sweet bonus as a nod to our shared achievements

• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation

• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers

• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)

• A squad of PRO&BROs to craft epic gaming worlds with!

Join us if all these are about you. Waiting for your application!

Let’s add more jam together 🚀